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Account Manager – Latin America

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Location
Mexico City, Mexico
Job Category
Sales & Business Development
Division
Intralox
Job Description (General Summary)
Intralox, the global leader in conveyance and material handling solutions, is seeking a highly skilled Account Manager to support strategic growth in the rapidly expanding Latin American region, based in México.

The Account Manager will serve as a core member of multiple major end user account teams. While reporting directly to the Americas Industry Team Leader, the AM will collaborate closely and operate in a peer-managed environment with the respective global and regional account team leaders.
This position requires a well-rounded professional with strong commercial acumen, relationship management capabilities, and technical aptitude. The successful candidate will work cross-functionally with the Americas Application Engineering Team and the Latin America Integration Team to deliver innovative solutions and exceptional customer value.

Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative conveyance solutions and services that improve lives and optimize businesses worldwide.
Our global workforce of over 3,000 employees in 20+ countries consist of reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers’ growth worldwide for more than 45 years.

Job Responsibilities and Requirements
Responsibilities:
  • Strategic Account Management
    • Develop and execute account strategies for key customers.
    • Build strong relationships with customer stakeholders across operations, engineering, maintenance, procurement, and executive leadership.
    • Identify opportunities to expand Intralox’s business footprint through solution selling and long-term partnership development.
    • Coordinate global and regional account activities to ensure alignment and consistency in customer engagement.
    • Create triangulation strategies between Intralox, end users, and system integrators to increase specification, strengthen project execution, and accelerate market penetration.
    • Conduct customer site visits to understand operational flows, product mix, throughput requirements, labor constraints, pain points, safety issues, space limitations, and scalability needs.
  • Business Development
    • Develop emerging accounts in Mexico and Latin America. Identify and pursue new business opportunities within warehousing, e-commerce fulfillment, parcel, and distribution operations. Drive specification and adoption of Intralox solutions with end users, system integrators, and industry partners.
    • Identify new high-potential accounts, active automation projects, key decision makers, system integrators, and regional growth opportunities.
  • Technical & Cross-Functional Collaboration
    • Collaborate with Commercial Project Management, Application Engineering and Integration Teams to develop and present technical solutions.
    • Support project development from opportunity identification through implementation and post-installation follow-up.
    • Translate customer operational challenges into practical conveyor and material handling solutions.
    • Participate in customer site visits, system reviews, and site acceptance testing.
    • Support the development of customer business cases by evaluating ROI, labor savings, throughput improvements, space optimization, tax impacts, local cost structure, and total cost of ownership.
    • Lead early-stage technical proposal development by coordinating with Application Engineering, Integration, Commercial Project Management, Product, and regional commercial teams.
Qualifications
  • Required
    • Must reside in Mexico.
    • Bachelor’s degree in Business, Engineering, or a related field.
    • Fluent in both Spanish and English (written and spoken).
    • Demonstrated experience in account management, business development, technical sales, or solution selling.
    • Ability to engage effectively with both commercial and technical customer stakeholders.
    • Strong communication, presentation, and relationship-building skills.
    • Ability to quickly establish credibility with key accounts and business partners.
    • Willingness and ability to travel extensively within the region.
  • Preferred
    • Experience in logistics, material handling, automation, conveyor systems, or industrial equipment industries.
    • Experience working with major e-commerce, parcel, warehousing, or distribution customers.
    • Familiarity with systems integrators and automated material handling environments.
    • Experience operating in cross-functional or global account team structures.

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