Laitram LLC is seeking a highly skilled Systems Engineer to join our dynamic Information Technology team. In this role, you will be responsible for managing the adoption, lifecycle, and testing of our commercial off-the-shelf (COTS) applications. Your expertise will be critical in ensuring the smooth operation, maintenance, and optimization of these applications, contributing to the overall success of our organization. This is not a development-focused role but requires a deep understanding of application functionality and the ability to collaborate with cross-functional teams.

Laitram is comprised of four operating divisions - Intralox, Laitram Machinery, Lapeyre Stair, and Laitram Machine Shop.  We employ more than 3,800 people worldwide and have 22 offices in 9 different countries. Laitram has continually been recognized for innovation and workplace excellence.  Laitram is a vibrant, forward-thinking privately held company that brings innovation, integrity, and continuous improvement to every aspect of our work.  To learn more about our company culture, philosophy, and benefits, please visit our Careers website.

Application Lifecycle Management:

• Drive the complete lifecycle of business applications, including planning, installation, configuration, and maintenance.
• Coordinate with stakeholders to gather requirements and ensure that applications align with business objectives.
• Collaborate with vendors and internal teams to implement updates, patches, and version upgrades.
• Manage application licenses and ensure compliance with software agreements.

Testing and Quality Assurance:

• Develop comprehensive test plans to verify the functionality, performance, and reliability of business applications.
• Interface with IT Operations to ensure regression testing after application updates or system changes to identify and resolve any issues or discrepancies.
• Collaborate with business users to conduct user acceptance testing (UAT) and gather feedback for improvements.
• Monitor incidents related to applications, conducting root-cause analysis and implementing corrective actions.

Performance Optimization:

• Monitor application performance and identify areas for optimization, such as improving response times or reducing system downtime.
• Collaborate with infrastructure teams to ensure that hardware, network, and storage resources meet the application requirements.
• Identify and implement performance tuning techniques to enhance application efficiency and scalability.
• Conduct regular capacity planning exercises to anticipate future resource needs based on application growth and usage patterns.