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Oracle ERP Program Manager


New Orleans, LA, US - Remote


Information Technology


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Intralox, L.L.C., a division of Laitram, L.L.C., and a global provider of conveyance solutions and services, has an opening for a remote Oracle ERP Program Manager within the Digital Solutions team.  The Digital Solution (DS) team is leading Intralox’s implementation and evolution of our enterprise business applications and new digital solutions. DS is more than just an IT department – we are business domain experts, software developers, and operational support resources that use technology to bring more value to customers and Intralox. 

This role will report to the ERP Practice Manager.  The person selected for this role will work closely with our ERP and managed services teams to implement solutions that stabilize and modernize our Oracle EBS platform and related systems.  

Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative conveyance solutions and services that improve lives and optimize businesses worldwide.   

Our global workforce of over 3,000 employees in 20+ countries consists of reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers’ growth worldwide for more than 50 years. 

Intralox was founded on the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect. We invest heavily in these values and aim to practice our business philosophy principles every day, which is why we have been consistently recognized for innovation and workplace excellence. We believe in the power of a good idea, regardless of its origin. We use trust as the foundation to how we work, believing that self-managed people are our greatest asset.
  • Manage relationships with external managed services resources
  • Oversee and improve usage of external functional support and development resources through metrics and monitoring.
  • Manage high priority incident resolution, communication, and follow up processes
  • Lead business continuity process updates, testing, and execution when necessary
  • Lead patch analysis, testing, and post implementation support management
  • Coordination of shared ERP Instances across business domains and teams for various project needs
  • Act as a Project Manager / Lead on internal ERP Team projects

  • B.S. in a technology or business area; or related experience 
  • 5+ yrs. Program Management Experience
  • 5+ yrs. Experience with managing 3rd party vendors / Managed Services Agreement
  • Oracle EBS experience required; Manufacturing focus preferred
  • Business acumen, and the ability to communicate to executives, business domain stakeholders and technical staff alike 
  • Demonstrated success in cross department and cross team integration and coordination 
  • Excellent communication, presentation, and interpersonal skills