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IT Systems Administrator - SharePoint Online


New Orleans, LA


Information Technology


Laitram LLC
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Laitram LLC Information Technology Operations Department has an opening for an IT Systems Administrator reporting to the IT Operations Manager. The primary responsibility for this position is administering a robust collection of Software-as-a-Service offerings for a global company.  This includes at its foundation the Microsoft Office 365 suite and related technologies (SharePoint Online, Azure Active Directory, Exchange Online, OneDrive, and Teams) for employees in our 20+ offices worldwide. 
  • Administer cloud-based systems and governance programs (Office 365)  
  • Troubleshoot and optimize usage of cloud-based service offerings 
  • Administer cloud-based licensing of users with the IT Procurement team 
  • Maintain secure environments, using Microsoft Secure Score, with the IT Security team 
  • Recover deleted or archived content when the business user cannot 
  • Provide escalated support for our IT Support team, and leverage managed service providers for added expertise 
  • Create and document standard operating procedures related to our cloud offerings 
  • Participate in a release coordination team that monitors the Microsoft Message Center (and other SaaS change logs) to prepare for changes to our deployed products

  • Experience in the Microsoft Office 365 technology stack with extensive experience managing SharePoint Online and related applications and tools 
  • Expertise in PowerShell for Office 365 administration 
  • Experience in Windows 10 and Office 365 ProPlus 
  • Undergraduate degree in Computer Science or related field; or relevant work experience 
  • Self-managed; ability to work well alone and in a global team environment  
  • Ability to multi-task and prioritize assigned work according to business need and priorities 
  • Strong analytical skills: ability to perform root cause analysis 
  • Excellent written and verbal skills 
  • Experience with administering Dynamics 365, Smartsheet, Project Online, and/or WebEx would be nice to have  
  • M365 Certified: Teamwork Administrator Associate would be nice to have 
  • MTA: Cloud Fundamentals would be nice to have