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Laitram®

IT Systems Administrator - Microsoft 365

Location:

US - Southeast Region, US - Northeast Region, US - Southwest Region, US - West Coast Region, US - Midwest Region, US - Pacific Northwest Region

Category

Information Technology

Division

Laitram LLC
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We are seeking an IT Systems Administrator who will maintain, administer, and support our collection of Microsoft 365 (M365) applications across the company.  This includes at its foundation Exchange Online, Office 365, SharePoint Online, Teams and other Microsoft 365 applications for employees in our 20+ offices worldwide.  

The ideal candidate will be an inquisitive, technical-minded individual, who enjoys troubleshooting and root cause analysis. He or she will work collaboratively with IT and Business teams to maintain the technology solutions which support key functions within our Digital Workplace program. 

This position will report to the IT Application Services Supervisor with a strong dotted line to the Digital Workplace team. 

Responsibilities:   
  • Administer our hybrid Exchange Online/On-premises environment 
  • Maintain SharePoint Online, Office 365 and Teams cloud environments 
  • Administer cloud-based Microsoft licensing of users with the IT Procurement team  
  • Maintain secure environments, using Microsoft Secure Score, with the IT Security team 
  • Support Digital Workplace program team with product lifecycle upgrades and implementations  
  • Provide escalated support for our IT Support team, and leverage managed service
  • providers and/or Microsoft Unified Support for added expertise  
  • Create and document standard operating procedures related to our M365 offerings 
  • Participate in a release coordination team that monitors the Microsoft Message Center 
  • (and other SaaS change logs) to prepare for changes to our deployed products 
   
Requirements:   
  • Undergraduate degree in Computer Science or related field; or relevant work experience 
  • Experience in the Microsoft 365 technology stack with extensive experience managing Exchange, SharePoint, and related applications 
  • Expertise in PowerShell for Microsoft 365 administration  
  • Experience in Windows 10 and Office 365 
  • Self-managed; ability to work well alone and in a global team environment   
  • Ability to multi-task and prioritize assigned work according to business need and priorities  
  • Strong analytical skills: ability to perform root cause analysis  
  • Excellent written and verbal skills  
  • M365 Certified: Teamwork Administrator Associate would be nice to have
  • MTA: Cloud Fundamentals would be nice to have 

EOE/M/F/Vet/Disabled

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