Field Service Technician - Portland, Oregon
Location:
Category
Division
Hours
Laitram Machinery, a division of Laitram, LLC, is looking for a technical, energetic, and self-reliant Field Service Technician to service and manage its Oregon & California accounts. This is a key role assuming primary responsibility for regional customer relations, field installations and training, and equipment optimization services. Occasional overseas travel required. Our Technicians & Engineers are the “Face of Laitram Machinery” to our customers.
Laitram, L.L.C, a global company, offers an unparalleled opportunity for those who want to work for an established, yet growing company in the private sector. We offer opportunities for continuous improvement and career advancement. To learn more about our company culture, philosophy, and benefits, please visit our Careers website.
Responsibilities
• Plan, manage and perform mechanical and electrical assembly, installation and commissioning of equipment
• Train customers to operate, maintain and optimize equipment performance
• Plan and perform trials to optimize equipment performance and demonstrate value
• Provide warranty support by diagnosing failures, ordering parts and affecting repairs and replacements
• Provide insightful technical feedback to the Company’s Engineering and R&D departments to improve equipment performance and value
• Assist our commercial team in selling of the Company’s food processing equipment and services.
• Responsible for managing a work warehouse
Requirements:
• High school diploma or equivalent
• Minimum 3+ years’ of work experience as a mechanical or electrical technician
• Ability to travel extensively (40%) both domestically and internationally and work weekends, holidays as needed
• Valid driver’s license and good driving record
• 2 + years Electrical, Controls, PLC (Schneider) and Automation Systems experience.
• Ability to independently install, troubleshoot and repair mechanical/electrical equipment and control systems
• Ability to read and understand manufacturer’s drawings and manuals to “self-teach” new technology
• Strong organizational and time management skills with high level of attention to detail
• Effective communication (verbal and written) and relationship skills
• Proficient with Excel and Word
• Positive, confident outlook with an entrepreneurial, problem-solving personality
• Able to perform all essential job requirements identified in the Functional Job Description for this position, including the ability to safely lift up to 75 lbs., climb ladders, work in tight spaces, and stand, kneel and squat on a repetitive basis.
Desired Qualifications:
• Technical degree (electrical/mechanical/automation)
• Experience with food processing equipment
• Strong electro-mechanical skills (electrical panels, motors, drives and networks), experience with industrial control systems
• Ability to MIG weld