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Documents Coordinator - Bi-lingual


New Orleans, LA


Human Resources & Legal


Laitram LLC
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Laitram, LLC, a global manufacturing company located in Harahan, Louisiana has an opening for a full-time Documents Coordinator for the Legal Department reporting to Corporate Counsel. In this role, the individual will focus on process improvement and will be instrumental in facilitating customer information requests, including requests and documents in the Spanish language emanating from Latin American customers or partners.  This role will primarily support the Intralox business, but it could also be involved in supporting other divisions as needed.

Laitram is comprised of four operating divisions – Intralox, L.L.C., Laitram Machinery, Inc., Lapeyre Stair, Inc., and Laitram Machine Shop, L.L.C., and has been recognized for innovation and workplace excellence, including the New Orleans CityBusiness “Best Place to Work” award.  For more information, visit and  

  • Coordinate responses to Latin America customer requests for information and review of Spanish language documents from customers.
    • Determine whether and when responses are required through communication with company commercial representatives and otherwise.
    • Gather responsive information and request information from others as appropriate.
    • Improve the process for greater efficiency and responsiveness to customers.
    • Communicate requested changes to their documents. 
  • Provide administrative support for the Company’s contract management system.
    • Enter contracts into the system by completing the template that identifies contract business ownership and key terms related to contract renewal.
    • Set up and maintain a system for following up with business owners on expired contracts.
  • Support Department’s business paralegal with specific tasks as needed and requested.  Examples could include the following:
    • Schedule meetings, take notes and distribute follow up to meeting team.
    • Assist attorneys with document management in connection with transactions.
    • Coordinate signing of documents and notarizations.
    • Pick up and distribute Legal department mail.
    • Order office supplies.
    • Process invoices from outside counsel.
    • Submit internal service requests for the department.

  • Fluency in Spanish and English languages – reading, writing and speaking
  • College degree 
  • 2 years of business experience
  • Strong organizational skills
  • Proficiency in Microsoft Office, Adobe Acrobat, and SharePoint
  • Excellent written and verbal communication skills
  • Positive attitude with attention to detail in work
  • Self-managed and proactive, with initiative to take ownership of process continuous improvement

Desired Qualifications:
  • Background in customer service 
  • Experience in responding to customer information requests
  • Interest or background in paralegal work or work with legal documents