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Laitram®

Credit Coordinator

Location:

New Orleans, LA

Category

Accounting & Finance

Division

Intralox
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Intralox L.L.C. has an opening for a Credit Coordinator for our US Credit and Collections Team. Primary responsibilities for this position include verifying and evaluating credit worthiness of customers, setting credit limits and determining credit hold decisions. Additional responsibilities include management of accounts receivable including following-up on past due accounts, resolving issues with customers that are delaying payment, negotiating payment schedules with delinquent accounts and other collection efforts.  Responsibilities relate mainly to customer accounts in US.

Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative products and services that improve lives and optimize business worldwide each day. Intralox’s conveyance solutions enhance food safety, power e-commerce, and solve challenges for industries from automotive to industrial manufacturing to consumer goods.


Together, our 3,000+ global employees are reliable problem solvers, continuously developing and directly delivering solutions that have driven our customers’ growth worldwide for more than 50 years. We consistently and sustainably work together to create long-term value by continuously improving products, services, and processes for our customers. Our award-winning customer service team provides comprehensive support and access to technical experts to deliver fast, reliable solutions.


Intralox was founded upon the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect.  We aim as a company to practice these principles every day, which is why we have been consistently recognized for innovation and workplace excellence.

We listen objectively, think creatively, and deliver results.  To learn more about our company culture, philosophy, and benefits, please visit our company page.

Responsibilities

  • Work closely with Customer Service Representatives and Sales teams to effectively service customers’ credit and payment needs
  • Develop relationships with customers as their key financial contact
  • Administer new customer credit application process
  • Review and follow up with assigned past due accounts daily
  • Review/approve daily orders that have been placed on hold for credit issues
  • Accurately upload invoices through customer portals
  • Reply to customer requests via email and phone
  • Other administrative tasks such as providing invoices, sales orders, proof of delivery, etc.

Requirements

  • Excellent verbal and written communication skills
  • 3 years of experience in credit, collection, and customer service setting
  • Experience with accounting systems (Oracle preferred)
  • Strong organizational and time management skills
  • Proficiency in using Microsoft Office Suite
  • Good judgement and decision-making skills
  • Strong team player – self-managed and proactive
  • Attention to detail and accuracy in all work
  • Customer service attitude

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