Skip to content


Production Support Services Supervisor


New Orleans, LA


Engineering, Manufacturing & Production


Laitram Machine Shop
Apply now

Laitram Machine Shop is seeking Production Support Services Supervisor to manage the Production Control, Shipping, and Receiving Teams.

Laitram, LLC, is a global manufacturing company that has been part of the Louisiana business landscape for more than 50 years. Laitram employs over 3,000 people worldwide across four operating divisions – Intralox LLC, Laitram Machinery, Inc., Lapeyre Stair, Inc., and Laitram Machine Shop LLC. Laitram has been recognized for innovation and workplace excellence, including the New Orleans City Business “Best Place to Work” award. For more information, visit

Laitram Machine Shop provides cost effective, zero-defect inventory parts and components to other Laitram divisions, while supporting new product development through technical expertise and rapid turnaround.   The supervisor is responsible for all aspects of the department’s day-to-day operations, including managing priorities, resources, equipment, workflow, and personnel with the goal of operational excellence. The supervisor will be passionate about individual and team development while consistently meeting customer expectations for delivery, quality, and value. The individual will offer creative solutions to challenges, opportunities, and rapidly changing priorities, with the ability to focus on future planning and project collaboration. The supervisor ensures that the Laitram Business Philosophy and Continuous Improvement Program are implemented throughout the department.


  • Supervise 10-12 employees, distributed across three teams, performing the job functions and processes that order and receive material and supplies, process customer orders, schedule production, and ship completed work.
  • Supervise receipt, storage, and tracking of materials, supplies, inventory, and finished goods (e.g., cycle counting and inventory accuracy).
  • Supervise shipping activities to complete day-to-day operational objectives and meet customer delivery expectations.
  • Lead process reviews and continuous improvements to team performance while enforcing all safety and quality procedures within assigned department.
  • Monitor the performance of the Department, maintaining and improving processes, standard work, and equipment, reporting performance measures, and evaluating and coaching employees to promote team and individual excellence.
  • Build an effective team by fostering communication to increase overall productivity.
  • Provide timely, specific feedback to subordinates, including formal periodic performance plans and reviews in line with the Laitram Continuous Improvement Program.
  • Analyze workflow and priorities, identify constraints, and develop informed options to meet customer expectations.
  • Collaborate with other supervisors and personnel on projects providing perspective on process improvement, labor, equipment, and capacity.


  • Undergraduate degree in Business Administration, Management, Engineering, and/or a minimum of 5 years’ experience in a production environment.
  • Familiarity and experience with Enterprise Resource Planning (ERP) software, e.g., Oracle.
  • Strong supervisory and organizational skills with proven success developing and executing key initiatives.
  • Demonstrated structural approach to problem solving.
  • Solid computer skills.
  • Experience in the execution of LEAN concepts.


  • Supervision in machine shop, metal fabrication, or production environments.
  • Previous leadership in shipping, receiving, and production control or planning operations.