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IT Supervisor - Infrastructure


US - Southeast Region, US - Northeast Region, US - Southwest Region, US - West Coast Region, US - Midwest Region, US - Pacific Northwest Region


Information Technology


Laitram LLC
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Laitram has an opening for an IT Supervisor responsible for managing system engineers that design and deliver solutions around our infrastructure space.

The ideal candidate will be a people manager first, ensuring our technical resources have the support and tools to do their jobs well.  This person will help to build consensus between multiple Business/IT stakeholders and subject matter experts (SMEs). This supervisor will report to the IT Project Design & Delivery Manager and will supervise a team of IT System Engineers specialized around different technology domains (e.g., Network, Data Center, etc.).  The candidate will be able to work in a Plan – Build/Buy – Run operating model, helping to lead the Build/Buy function.

  • Oversee technical delivery teams to ensure that project deliverables meet business objectives and maintain alignment with existing architecture principles
  • Establish effective working teams by hiring, training, and mentoring employees in the technical design and delivery function
  • Provide early visibility of risks to Program Managers, and Business and IT leadership; help to address
  • Coordinate with other IT and Business Leaders to ensure consistency in approach and effective transitions from Business and Program Planning, to Design and Delivery, and into business-as-usual Operations
  • Coordinate with Program and Project Managers to ensure planning and management of resources across projects
  • Establish, manage, and maintain relationships with outside consultants to expand capacity for delivery in support of technology projects

  • B.S. in Computer Science, MIS, or related field; or related technical experience
  • 3-5 years’ experience leading a team
  • 3-5 years’ experience managing projects and/or programs; proven experience in technical resource and vendor management in ServiceNow or similar tools
  • Experience in Waterfall, Agile, and hybrid project methodologies
  • Business acumen, and the ability to communicate to executives, business domain stakeholders and technical staff alike
  • Demonstrated success in cross department and cross team integration and coordination
  • Excellent communication, presentation, and interpersonal skills