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Human Resources Operations Manager


New Orleans, LA


Human Resources & Legal


Laitram LLC
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Laitram, LLC is seeking an Human Resources Operations Manager (HROM) to join its dynamic team. The qualified individual must be a self-starter, have excellent organization, interpersonal, communication and management skills, be self-managed, act with the highest level of confidentiality, and be comfortable working on a diverse team with limited day to day oversight.

Summary of Responsibilities:

The HROM is both a strategic and hands-on role where you will be a team player responsible for the effective and consistent implementation, coordination and execution of HR business processes, functions and procedures. The HROM provides day to day oversight, direction, coaching and support to various HR operations including payroll, benefits, onboarding/offboarding, leave, compliance and administrative functions. The HROM will work to create a culture within the team that supports our values of continuous improvement, self-management and being driven to better serve our employees and stakeholders.

About Laitram:

Laitram offers an unparalleled opportunity for those who want to work for an established, yet consistently growing company, with opportunities for international exposure, continuous improvement, and career advancement. Headquartered in New Orleans, we are a global company with $600M+ in annual revenues and over 2,500 employees worldwide.


  • Competitive pay and bonus system – allowing employees to share in the profits of the company
  • Excellent/Comprehensive Benefits
  • To learn more, visit


  • Own and manage the operations and activities related to Human Resources that includes, but is not limited to, payroll, benefits, onboarding/offboarding, leave, compliance and administrative functions
  • Work closely with HR team members to improve understanding, efficiency, and utilization of HR capabilities and service.
  • Partner with the HRIS team to ensure the effective use of technology and manage the HR operations roadmap for enhancements and process improvements
  • Engage with Company management and stakeholders across divisions to accurately execute HR/Payroll policies and processes and ensure agreed to service levels are met.
  • Perform data analysis to identify root causes of issues in HR/Payroll systems, processing, policies, and procedures and determine course of action for correction, including work with subject matter experts on resolution
  • Oversee payroll of 1900+ employees and collaborate with the HR Systems/Reporting Manager on global compensation reporting and tools
  • Support HR team members to interpret HR policies and procedures and recommend effective course of action.

  • Bachelor’s Degree preferably in Human Resources or closely related field
  • 10+ years in Human Resources operations with progressive experience in benefits and payroll
  • 5+ years supervisory experience in Human Resources/Payroll Operations
  • Experience designing and implementing scalable processes and technology solutions to drive HR/Payroll operational efficiency
  • Ability to influence, engage, and partner closely with appropriate partners across all levels of the organization with demonstrated success in delivering results through cross-functional collaboration.
  • Working knowledge of legal and compliance requirements related to HR/Payroll subject matter areas.
  • Self-starter that takes initiative to lead and drive improvements without constant direction
  • In-depth understanding of the interrelation of HR processes and tools with a strong proficiency in the functional use of key business applications (e.g. ADP, Oracle, and Kronos)
  • Proficiency in MS Office Suite with a high proficiency in Microsoft Excel required
  • Strong interpersonal. written and verbal communication skills combined with excellent project management, analytical and decision-making skills
  • Global or international company experience a plus