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Laitram®

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Field Installation and Service Technician - West Coast

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Location
US - West Coast Region
Job Category
Customer Service & Technical Support
Division
Laitram Machinery
Shift/Work Hours (Recruiter Purposes Only)
Days
Job Description (General Summary)

Laitram Machinery, a division of Laitram, LLC, is looking for a technical, energetic and self-reliant Field Service Technician to service and manage its California Central Valley accounts. This is a key role assuming primary responsibility for regional customer relations, field installations and training, and equipment optimization services. Our Technicians are the “Face of Laitram Machinery” to our customers. This position will work out of a personal home-office located the Fresno, California area or Central Valley, reporting to the Customer Service Manager located in New Orleans, LA. 

For over 70 years, Laitram Machinery has pioneered the manufacturing of high-performance shrimp-peeling equipment, and more recently, steam cookers, blanchers, nut pasteurizers, roasters, and sorters.  All of our products are designed to increase efficiency, improve product quality and yield for processors worldwide. Laitram Machinery is one of four operating divisions of Laitram, L.L.C. and offers an unparalleled opportunity for those who want to work for an established, yet growing company in the private sector. To learn more about our company culture, philosophy, and benefits, please visit our company page.

Job Responsibilities and Requirements

Responsibilities: 

  • Plan, manage and perform mechanical and electrical assembly, installation and commissioning of equipment
  • Lead mechanical and electrical subcontractors engaged by Laitram Machinery 
  • Train customers to operate, maintain and optimize equipment performance
  • Plan and perform trials to optimize equipment performance and demonstrate value
  • Provide warranty support by diagnosing failures, ordering parts and affecting repairs and replacements
  • Provide insightful technical feedback to the Company’s Engineering and R&D departments to improve equipment performance and value 
  • Assist our commercial team in selling of the Company’s food processing equipment and services

Requirements: 

  • High school diploma or equivalent
  • Minimum 3 years’ experience as a mechanical or electrical technician or formal education in Industrial Technology/Industrial Maintenance. 
  • Live within "commutable distance" of the California Central Valley
  • Ability to travel (10-20%) within the California Central Valley
  • Valid driver’s license and good driving record
  • Ability to independently install, troubleshoot and repair mechanical/electrical equipment and control systems
  • Ability to read and understand manufacturer’s drawings and manuals to “self-teach” new technology
  • Strong organizational and time management skills with high level of attention to detail
  • Effective communication (verbal and written) and relationship skills
  • Proficient with Excel and Word 
  • Positive, confident outlook with an entrepreneurial, problem-solving personality
  • Fluent in written and spoken English
  • Able to safely lift up to 50 lbs., climb ladders, work in tight spaces, and stand, kneel and squat on a repetitive basis

Desired Qualifications: 

  • Technical degree (electrical/mechanical/automation)
  • Experience with food processing equipment
  • Proficiency with PLC software and hardware, adeptness with Unity Pro S and Vijeo-Frame Designer applications a plus
  • Strong electro-mechanical skills (electrical panels, motors, drives and networks), experience with SCADA a plus
  • Ability to understand and work from mechanical and electrical drawings, schematic reading a plus
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