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Business Analyst


New Orleans, LA, Baltimore/Washington D.C.


Information Technology


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Intralox, L.L.C., the world leader in conveyor equipment solutions utilizing modular plastic conveyor belts, has a position available for a Business Analyst in our Digital Solutions (DS) group.  
This position would work as a key subject matter expert in our Microsoft Dynamics practice to help with the identification and prioritization of business problems, capture clear business requirements and translate those requirements into Microsoft Dynamics solutions that minimize customizations to our system while leveraging the power of our CRM, Field Service, and Case Management modules.

They will ensure we design processes and procedures for new requirements, new changes and features that achieve immediate business benefit for our business. They will need be strong process engineers with a keen understanding of our business processes and how to optimize them with a continuous improvement focus using technologies already in our technology stack. Not only will the analyst be required to translate requirements from the business, they should be proactive and autonomous in how they work so that they can identify opportunities to digitize current processes and driver greater business utilization of systems and tools to leverage the power of our investments.   

Intralox is the world’s leading global conveyance solutions provider filing 25 original US patent claims each year and offering direct service for a broad range of industries in more than 100 countries. We specialize in innovative technologies that have driven organic growth for a generation from $60 million to $1 billion and counting. Our products, combined with a powerful blend of expertise, services and global support, allow our customers to experience our uncompromising commitment to providing solutions that create lasting value. 
Intralox is a division of Laitram, L.L.C., with an extensive portfolio of innovative conveyance solutions and services that improve lives and optimize businesses worldwide.   
Intralox was founded on the principle of doing the right thing, by treating customers, employees, and suppliers with honesty, fairness, and respect.  We invest heavily in these values and aim to practice our business philosophy principles every day, which is why we have been consistently recognized for innovation and workplace excellence. We believe in the power of a good idea no matter where it comes from, using trust as the foundation to how we work, and that self-managed people are our greatest asset.

  • Support Commercial Business Relationship Manager, Dynamics Sr. Project Manager and Dynamics Solutions Architect to identify and sequence the key business initiatives needed during the quarter and year to move the business forward
  • Partner with business teams to clarify and scope the business vision for selected DS priorities and map out the technology/system needs
  • Lead efforts to translate high-level vision into concreate action plans for each key initiative 
  • Clarify business problems that demonstrate a clear and present need based on quantifiable data 
  • Translate business needs into system requirements that can be handed-off to systems analysts
  • Translate technical issues for business functions so they can own, action and enhance their expertise to better own systems of record
  • Scope, propose and support the buy-in of systems and solutions that provide an integrated and comprehensive answer to problems
  • Presents initial design ideas and captures critical user and system documents
  • Act as a communication broker to ensure the business functions and Dynamics project manager and other DS/ITS projects and teams are aligned
  • Test and validate systems before hand-off to business – can often act as Test Director
  • Ensure design processes and procedures for new technology that achieve long-term benefit with low technical debt
  • Process optimization and continuous improvement focus with a focus on leveraging technologies already in Intralox and out-of-the-box functionality
  • Helps to identify opportunities to Lean first; then digitize 
  • Work with the infrastructure, ERP, enterprise architecture and business architecture groups within DS/ITS to help integrate new projects into the Dynamics environment including transition into long term delivery and support

  • Proven IT track record with minimum of 5 years in technology roles and College Degree Required 
  • Business, Engineering or Computer Science Degree Preferred
  • Principled thinking with eye towards simplification and continuous improvement
  • Excellent communication and interpersonal skills; works well in a team environment
  • Strong technology aptitudes with experience as a business process engineer
  • Experience with working with business systems architecture consultants and managed services provider
  • Experience with lean process improvement and agile/scrum methodologies is a plus
  • Experience leading diverse teams, including members from global business departments and vendors
  • Some travel is required if not based in New Orleans, LA
  • Experience with Microsoft Dynamics would be nice to have; helpful if experience directly with Sales, Customer Service, and/or Field Service modules