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Laitram®

Account Representative

Location:

New Orleans, LA

Category

Customer Service & Technical Support

Division

Lapeyre Stair

Hours

Days
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Lapeyre Stair has an opening for an Account Representative. Lapeyre Stair manufactures industrial, commercial, and residential metal stair systems and their associated walkways, platforms, ramps, handrail systems, etc. Lapeyre Stair, Inc., is one of four operating divisions of Laitram, L.L.C., and has been recognized for innovation and workplace excellence, including the New Orleans CityBusiness “Best Place to Work” award. For more information, visit www.laitram.com.

Responsibilities 

  • Service customer requests for quotes and orders received through multiple channels of communication
  • Assist customers with accurate transactions and industry specific product information
  • Provide technical assistance for Lapeyre stair products and services
  • Utilize telephone sales and support skills to create interest and offer value-added products and services to customers
  • Build and expand customer relationships and help ensure replacement and increased business.
  • Co-manage accounts in coordination with multiple team resources

Requirements 

  • College degree
  • 3 years inside sales or customer service experience
  • Strong mathematical and technical aptitude
  • Excellent verbal & written communication skills, along with a pleasant & professional phone manner
  • Must be detail oriented and possess excellent problem solving skills
  • Must be able to handle multiple tasks using strong organizational skills
  • Self-managed and a team player
  • Occasional travel is required
EOE/M/F/Vet/Disabled