Skip to content

Laitram®

Account Representative - Spanish Speaker

Location:

New Orleans, LA

Category

Customer Service & Technical Support

Division

Intralox

Hours

Days
Apply now

Intralox, L.L.C. has an opening for an inside Account Representative on our Latin America Bakery and Snack team. As a member of this team, the qualified individual will be responsible for providing exceptional service support to customers and for managing accounts through reactive and proactive contact, working with an industry-focused team to maintain and grow sales. 

 

Intralox offers an unparalleled opportunity for those who want to work for an established, yet consistently growing company, with opportunities for international exposure, continuous improvement, and career advancement. To learn more about our company culture, philosophy, and benefits, please visit our Careers website

Responsibilities

  • Service customer requests for quotes and orders received through multiple channels of communication with a high degree of accuracy
  • Assist customers with industry-specific product information
  • Provide recommendations and technical assistance for conveyor and belting solutions
  • Create interest in and offer value-added products and services to customers
  • Build and expand customer relationships to ensure replacement and new business
  • Co-manage accounts in conjunction with multiple team resources

Requirements

  • Strong mathematical and technical aptitude
  • Excellent verbal and written communication skills in Spanish and English
  • Self-managed team player
  • Working knowledge of Windows-based software
  • Ability to work rotating shifts: 7:00 a.m. - 4:00 p.m.; 7:30 a.m. - 4:30 p.m.; 8:00 a.m. - 5:00 p.m.; and 9:00 a.m. - 6:00 p.m.
  • Ability to travel by air and car at least two times a year for up to a week at a time
  • Ability to type a minimum of 35 words per minute
  • Ability to work the occasional weekend for training and development

Desired Qualifications

  • Previous business-to-business customer phone support service experience preferred
  • College degree preferred
  • Familiarity with ERP systems (Oracle) a plus
EOE/M/F/Vet/Disabled

#LI-AMERICAS